Privacy Policy

Introduction

Welcome to https://google-review-card-queensland.thebestlocalpro.com! We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care and security. This Privacy Policy explains our practices regarding the collection, use, and disclosure of personal information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://google-review-card-queensland.thebestlocalpro.com.
All associated mobile and desktop applications.
Online services and products offered through these platforms.
Any interactions you have with our team via email, phone, or text messages.

Please note that this policy does not extend to third-party websites, apps, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides how we handle your personal information in the following scenarios:

Using Our Services: When you sign up as an authorized user for our applications or services, we collect and process data necessary for your account management.
Visiting Our Websites: Any time you browse our websites, certain information is automatically collected, such as your IP address, browser type, and device characteristics.
Communication with Us: If you choose to contact us through emails, newsletters, calls, or SMS messages, we will use the details provided to respond to your inquiries.

Personal Data Collection

We collect various categories of personal data, including:

Account Information: Details associated with your user account, such as usernames, passwords (hashed and salted), and profile settings.
Payment Information: Credit card numbers, billing addresses, and payment history for processing transactions.
Financial Information: Bank account details, investment portfolios (if provided), and financial transaction records.
Purchase Information: Items bought through our services, purchase dates, quantities, and order totals.
Mobile Device Identifiers: Unique device identifiers, mobile network information, and phone numbers for user authentication and analytics.
Location Data: Geolocation data from your devices to provide location-based services (with user consent).
Feedback and Reviews: Comments, ratings, and reviews you submit about our products or services.
Social Media Information: Data from social media platforms when users choose to log in via these accounts for seamless experience.
Product Information: Details on the products viewed, searched for, or purchased by users for personalized recommendations.

We gather this data through direct user input, tracking technologies, and partnerships with third-party service providers.

Cookies

Cookies are small text files stored on your browser that play a crucial role in enhancing user experience:

Strictly Necessary Cookies: These cookies enable basic functions like login, navigation, and session management.
Preference Cookies: Used to remember user preferences, language settings, and ad choices.
Analytics Cookies: Help us understand how users interact with our sites, providing insights for improvements.

Users can manage their cookie preferences through our Cookie Manager, allowing control over non-essential cookies.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes it was collected for, which may include:

Account maintenance and management
Processing transactions
Providing customer support
Personalized recommendations
Complying with legal obligations

Once these purposes are satisfied, we securely delete or anonymize the data.

Security Measures

We have implemented robust security measures to safeguard your personal information:

Encryption: All data transmitted and stored is encrypted using industry-standard protocols.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.
Regular Audits: Our security practices are subject to regular internal audits and updates based on evolving industry best practices.

Children’s Privacy

We do not knowingly collect or solicit personal data from children under the age of 18. If we learn that we have collected such information, we will take steps to delete it promptly.

Your Rights

Depending on your jurisdiction and local data protection laws, you may have certain rights regarding your personal data:

Access and Rectification: Request access to the personal data we hold about you and ask for corrections if inaccurate.
Erasure (Right to be Forgotten): Demand the deletion of your data under specific circumstances.
Restriction: Limit our processing of your data in certain situations.
Data Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
Objection: Object to the processing of your data for specific purposes.
Non-Discrimination: Assert your right to be treated fairly and without discrimination when exercising your data rights.
Appeals and Complaints: File appeals or complaints with our privacy team or relevant supervisory authorities.

To exercise these rights, please contact us using the details provided in the ‘Contact Information’ section below. We will respond within the timeframes prescribed by applicable laws.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Material changes will be prominently displayed on our website with an updated revision date. We encourage you to review this page periodically to stay informed about how we protect your privacy.

Contact Information

For all privacy-related inquiries, feedback, or requests:

Email: [email protected]

Mail: Google Review Card Queensland, Privacy Team, [Mailing Address]

We are committed to addressing your concerns and resolving any issues related to your privacy and data protection.